Privacy Policy – Buck Masod

At Buck Masod, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website (www.buckmasod.com), purchase our products, communicate with our team, or interact with our brand online. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and personalize our services, process your orders, and communicate with you. The types of information we may collect include:

1.1 Personal Information You Provide Voluntarily

  • Contact Information: Name, email address (e.g., [email protected] for communications), phone number, shipping and billing addresses.
  • Account Information: Username, password (encrypted for security), and preferences when you create an account on our website.
  • Purchase Information: Details of products you order (e.g., size, style, quantity), payment method details (we do not store full credit card information—this is handled by our trusted payment processors), and order history.
  • Communication Data: Content of messages you send to us (e.g., questions, feedback, or support requests via email or our website contact forms).

1.2 Information Collected Automatically

When you visit our website, we may collect certain information automatically through cookies, web beacons, and similar tracking technologies:

  • Device and Usage Data: IP address, browser type, operating system, device model, screen resolution, and information about how you navigate our website (e.g., pages visited, time spent on pages, links clicked, and referral source).
  • Cookies: Small text files stored on your device to remember your preferences (e.g., language settings, shopping cart items) and improve your browsing experience. You can manage cookie settings in your browser, but disabling certain cookies may limit functionality on our website.

2. How We Use Your Information

We use your personal information for the following legitimate purposes, consistent with our brand values of transparency and trust:

  • Process and Fulfill Orders: Verify your identity, process payments, ship products to your address, and send order confirmations (e.g., via email).
  • Improve Our Services: Analyze website usage data to enhance our site design, product offerings, and customer experience (e.g., identifying popular products or optimizing checkout flow).
  • Communicate With You: Respond to your questions, feedback, or support requests (via email at [email protected] or other channels you choose). We may also send updates about your order, shipping status, or changes to our policies.
  • Personalize Your Experience: Recommend products based on your purchase history or browsing behavior (e.g., “You may also like” suggestions) and remember your preferences (e.g., saved addresses, size selections).
  • Protect Our Brand and Customers: Detect and prevent fraud, unauthorized access, or other illegal activities, and ensure compliance with applicable laws and regulations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only with trusted partners who assist us in operating our business, and only to the extent necessary to perform their services:

  • Payment Processors: Companies like Stripe or PayPal that process your payment details (they do not store or use your information for any other purpose).
  • Shipping and Fulfillment Partners: Courier services (e.g., USPS, UPS) or warehouse providers who need your shipping address to deliver your orders.
  • Service Providers: Vendors who help with website hosting, data analytics, customer support tools, or email communication (these providers are contractually obligated to protect your information and use it only as directed by us).
  • Legal and Regulatory Authorities: We may disclose your information if required by law (e.g., a court order, subpoena) or to protect our rights, safety, or the safety of our customers.

4. How We Protect Your Information

We take reasonable technical, administrative, and physical measures to safeguard your personal information from unauthorized access, use, or disclosure:

  • Encryption: Sensitive data (e.g., account passwords, payment details) is encrypted using industry-standard protocols (e.g., SSL/TLS for website traffic).
  • Secure Storage: Your information is stored in secure servers with limited access, and we regularly update our security systems to address emerging threats.
  • Access Controls: Only authorized Buck Masod team members and trusted service providers have access to your personal information, and they are required to maintain its confidentiality.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to minimize risk.

5. Your Rights Regarding Your Information

Under applicable privacy laws (e.g., the California Consumer Privacy Act, CCPA, or the General Data Protection Regulation, GDPR, if you are in the EU), you have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask to update or correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information (subject to certain exceptions, such as if we need to retain it for legal or order-fulfillment purposes).
  • Opt-Out: Unsubscribe from marketing emails (you can do this by clicking the “unsubscribe” link at the bottom of any promotional email, or by contacting us at [email protected]).
  • Data Portability: Request a copy of your information in a structured, machine-readable format (if applicable).

To exercise any of these rights, please contact us at [email protected] with your full name, contact information, and a clear description of your request. We will respond to your request within a reasonable timeframe (as required by law).

6. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it immediately. If you believe a child has provided us with information, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or technology. When we make changes, we will revise the “last updated” date at the top of this page and post the new policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Last Updated: 2025.09.15

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

We will respond to your inquiry as soon as possible.